Teams new to agents often ask to approve everything. It feels safe, and for the first week it is the right call. After that, a person clicking approve on hundreds of correct drafts is not oversight. It is a bottleneck with a checkbox.
From approval to sampling
Once an agent has a track record, we move the team from approving every case to reviewing a sample of them and every exception. The agent does the volume, and the people look where it matters.
Alarms, not dashboards
Nobody watches a dashboard for long. Every unit we build posts to Slack when something drifts: a spike in handoffs, a drop in confidence or a supplier it has never seen before.
